Frequently Asked Questions at Dulles international Airport

Answers to passenger questions

IAD airport faqs

Covid: What to take into account when entering the United States?

All adult residents or foreign nationals traveling to the U.S. will be required to be fully vaccinated before boarding their flight. This is in addition to the current requirement that travelers show proof of a negative COVID-19 test taken within 72 hours of departure to the U.S. Once the vaccination requirement is put in place, the White House will ease all the country-specific restrictions on international travel that have prevented noncitizens who have been in the United Kingdom, European Union, China, India, Iran, Republic of Ireland, Brazil or South Africa in the prior 14 days from entering the U.S.

U.S. citizens and permanent residents who are not fully vaccinated will still be able to fly to the U.S., but they will see tougher testing and contact tracing protocols. They will need to be tested within 24 hours of boarding a flight to the U.S., as well as undergo testing upon return to the country. It remains to be seen, though, how the federal government will enforce the testing requirement upon return.

The U.S. will accept full vaccination of travelers with any COVID-19 vaccine approved for emergency use by the World Health Organization, including those from Pfizer, Moderna and Johnson & Johnson used in the U.S. Other vaccines are also approved by the WHO and used widely around the world, including from AstraZeneca and China’s Sinovac and Sinopharm, with varying degrees of effectiveness against COVID-19 and its more transmissible delta variant. The WHO is reviewing Russia’s Sputnik V vaccine but hasn’t approved it.

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COVID-19 Testing Available from Dulles International
They are conducted through XpresCheck, on the baggage claim level near gate 2 daily from 8:00 am to 6:00 pm. Test options include a quick test, with results available as early as 30 minutes, and a PCR test, with results available in one to three days. To schedule an appointment, visit and select "Virginia - IAD."

What is the easiest way to access downtown Washington DC by public transportation?

The Fairfax Connector buses Route 981 and 983 and the Metro 5A ($7.50 usd), run to the Museum’s area in Washington DC. On the other hand Megabus go to Union Station (central station) (19 usd). Learn more

Which is the closest metro station?

The Fairfax Connector Route 983 (USD 2.00), the Metro bus 5A and the Silver line express bus connect the airport with Wiehle-Reston East Metrorail Station (Silver Line) in 10 minutes. Learn more

Where is the Uber or Lyft Airport pickup location?

Customers can meet their ride outside the Main Terminal on the Arrivals Level. Uber or Lyft pickup locations at Dulles airport are subject to change, so to find your pickup location, always check the app after you request a ride. Fares to Arlington and Washington DC ranges between 50 and 60 usd. Learn more

Where is the taxi pick up location?

Washington Flyer Taxicabs serve Dulles International exclusively, with 24-hour service to and from the Airport. From the Terminal, Arrivals Level - Baggage Claim, customers should proceed DOWN the ramp at Doors 2 or 6. Signage inside the Terminal directs travelers to the taxi. Fares to Arlington and Washington DC ranges between 60 and 70 usd. Learn more

Is there free internet access?

Yes, there is free Wi-Fi internet access in all concourses. To connect, turn on Wi-Fi on your device, choose the "FlyDulles" network.

Where to buy a SIM card?

CAPITOL CITY INK (GATE C14) Post-Security / Concourse C (6:00am - 9:00pm)
NBC4 TRAVEL STORE (GATE D9) Post-Security / Concourse D (6:00am - 10:00pm)
HUDSON NEWS (GATE C28) Post-Security / Concourse C (5:00am-9:30pm)
HUDSON NEWS (GATE C4) Post-Security / Concourse C (6:00am - 9:00pm)
TRAVEL TECH (GATE B71) Post-Security / Concourse B (8:00am - 8:00pm)

How to transfer between the concourses?

AeroTrain is the automated airport train system for Washington Dulles International Airport, connecting passengers (the 24 hours) between the Terminal and the midfield A, B and C-Gates.

What to do in case of a long layover?

There are many duty free shops and dining options (Dunkin' Donuts is open 24 hours in Concourse D). Dulles airport also offer a number of other amenities including Nursing Rooms, Interfaith Chapels, Wellness Spas, Charging Stations, Kids Play Area and Pet Relief Areas. In turn, there are several VIP lounges with beverages, food, workstations, etc. In case you have several hours, you can opt for the Marriott hotel located in front of the terminal, for a rest without interruptions.

What to do in case of loss of valuables or luggage?

If you lost an item onboard your airplane, please contact your airline. If you lost an item in the terminal, call Lost & Found at 703-572-8479 - Call: 703-572-8479, Mon-Fri 8 a.m. to 4p.m. (Closed Weekends) or fill the Lost and Found Form.

The Dulles Lost and Found office is located on the Arrivals Level - Baggage Claim, just behind Baggage Claim 2.

Is there a luggage storage service?

Due to Transportation Security Administration (TSA) security regulations, Dulles International currently does not provide a designated storage area for luggage. Please contact your airline to see if they will accept your checked baggage earlier than normal.

Is there any free parking area in Dulles airport?

The Cell Phone Lot is an up to 1 hour free parking passenger pick-up zone, in both, departure and arrivals waiting area. Learn more.

Are there currency exchange desks?

There are several international currency exchange desks: Departures-Ticketing Level - East and West, top of the escalators, Concourses A/B: Gate A32, Concourse C: Gate C8 and C12, Concourse D: Gate D16 and International Arrivals Building near the exit, oppostie the baggage recheck counters

Are there designated areas for smoking at the airport?

In addition to smoking areas outside of the Terminal, there are also smoking lounges in Concourses B, C and D.