Frequently Asked Questions at Dulles international Airport
Answers to passenger questions
- Covid: What to take into account when entering the United States?
- What is the easiest way to access downtown Washington DC by public transportation?
- Which is the closest metro station?
- Where is the Uber or Lyft Airport pickup location?
- Where is the taxi pick up location?
- Is there free internet access?
- Where to buy a SIM card?
- How to transfer between the concourses?
- What to do in case of a long layover?
- What to do in case of loss of valuables or luggage?
- Is there a luggage storage service?
- Is there any free parking area in Dulles airport?
- Are there currency exchange desks?
- Are there designated areas for smoking at the airport?
Covid: What to take into account when entering the United States?
If you are a non-U.S. citizen who is a nonimmigrant (not a U.S. citizen, U.S. national, lawful permanent resident, or traveling to the United States on an immigrant visa), you will need to show proof of being fully vaccinated against COVID-19 before you travel by air to the United States from a foreign country.
As of 12:01AM ET on June 12, 2022, CDC not longer requires air passengers traveling from a foreign country to the United States to show a negative COVID-19 viral test or documentation of recovery from COVID-19 before they board their flight.
Some categories of noncitizen, nonimmigrants are excepted from this requirement. If you meet the criteria for one of these categories, you will need to fulfill additional requirements to travel by air to the United States.
The vaccine must either be approved by the US Federal Drug Administration or must have an emergency use listing from the World Health Organization (such as Astrazeneca). Mixed dose vaccinations will also be accepted. Find the complete list of accepted vaccines here, along with acceptable ways to prove vaccination.
The vaccination requirement does not apply to US citizens, lawful permanent residents or US nationals.
Wearing a mask over your nose and mouth is currently not required in indoor areas of public transportation, including on airplanes, buses, trains and other forms of public transit.
For further details, CLICK HERE.
COVID-19 Testing Available from Dulles International
They are conducted through XpresCheck, on the baggage claim level near gate 2 daily from 8:00 am to 6:00 pm. Test options include a quick test, with results available as early as 30 minutes, and a PCR test, with results available in one to three days. To schedule an appointment, visit XpresCheck.com and select "Virginia - IAD."
What is the easiest way to access downtown Washington DC by public transportation?
The Fairfax Connector buses Route 981 and 983 and the Metro 5A ($7.50 usd), run to the Museum’s area in Washington DC. On the other hand Megabus go to Union Station (central station) (19 usd). Learn more
Which is the closest metro station?
The Fairfax Connector Route 983 (USD 2.00), the Metro bus 5A and the Silver line express bus connect the airport with Wiehle-Reston East Metrorail Station (Silver Line) in 10 minutes. Learn more
Where is the Uber or Lyft Airport pickup location?
Customers can meet their ride outside the Main Terminal on the Arrivals Level. Uber or Lyft pickup locations at Dulles airport are subject to change, so to find your pickup location, always check the app after you request a ride. Fares to Arlington and Washington DC ranges between 50 and 60 usd. Learn more
Where is the taxi pick up location?
Washington Flyer Taxicabs serve Dulles International exclusively, with 24-hour service to and from the Airport. From the Terminal, Arrivals Level - Baggage Claim, customers should proceed DOWN the ramp at Doors 2 or 6. Signage inside the Terminal directs travelers to the taxi. Fares to Arlington and Washington DC ranges between 60 and 70 usd. Learn more
Is there free internet access?
Yes, there is free Wi-Fi internet access in all concourses. To connect, turn on Wi-Fi on your device, choose the "FlyDulles" network.
Where to buy a SIM card?
CAPITOL CITY INK (GATE C14) Post-Security / Concourse C (6:00am - 9:00pm)
NBC4 TRAVEL STORE (GATE D9) Post-Security / Concourse D (6:00am - 10:00pm)
HUDSON NEWS (GATE C28) Post-Security / Concourse C (5:00am-9:30pm)
HUDSON NEWS (GATE C4) Post-Security / Concourse C (6:00am - 9:00pm)
TRAVEL TECH (GATE B71) Post-Security / Concourse B (8:00am - 8:00pm)
How to transfer between the concourses?
AeroTrain is the automated airport train system for Washington Dulles International Airport, connecting passengers (the 24 hours) between the Terminal and the midfield A, B and C-Gates.
What to do in case of a long layover?
There are many duty free shops and dining options (Dunkin' Donuts is open 24 hours in Concourse D). Dulles airport also offer a number of other amenities including Nursing Rooms, Interfaith Chapels, Wellness Spas, Charging Stations, Kids Play Area and Pet Relief Areas. In turn, there are several VIP lounges with beverages, food, workstations, etc. In case you have several hours, you can opt for the Marriott hotel located in front of the terminal, for a rest without interruptions.
What to do in case of loss of valuables or luggage?
If you lost an item onboard your airplane, please contact your airline. If you lost an item in the terminal, call Lost & Found at 703-572-8479 - Call: 703-572-8479, Mon-Fri 8 a.m. to 4p.m. (Closed Weekends) or fill the Lost and Found Form.
The Dulles Lost and Found office is located on the Arrivals Level - Baggage Claim, just behind Baggage Claim 2.
Is there a luggage storage service?
Due to the TSA (Transportation Security Administration security) regulations, the airport cannot provide designated spaces to storage luggage.
Is there any free parking area in Dulles airport?
The Cell Phone Lot is an up to 1 hour free parking passenger pick-up zone, in both, departure and arrivals waiting area. Learn more.
Are there currency exchange desks?
There are several international currency exchange desks: Departures-Ticketing Level - East and West, top of the escalators, Concourses A/B: Gate A32, Concourse C: Gate C8 and C12, Concourse D: Gate D16 and International Arrivals Building near the exit, oppostie the baggage recheck counters
Are there designated areas for smoking at the airport?
In addition to smoking areas outside of the Terminal, there are also smoking lounges in Concourses B, C and D, near gates B38, B75, C4 and D30.